Shipping Policy

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Time

  • Standard delivery usually takes 3–7 business days, depending on the delivery location.
  • Remote or rural areas may require additional time.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • Free shipping may be offered on selected orders or promotional periods.

4. Order Tracking

  • Once your order is shipped, a tracking ID and details will be shared to help you monitor your shipment.

5. Delivery

  • Please ensure that the shipping address and contact details are accurate to avoid delays.
  • If delivery fails due to incorrect information or unavailability, re-shipping charges may apply.

6. Delays

  • Delivery timelines are estimates and may be affected by unforeseen circumstances such as weather conditions, logistics issues, or public holidays.

7. Damaged or Missing Items

  • If you receive a damaged package or if any item is missing, report it within 48 hours of delivery with proper proof.

8. Service Coverage

  • Shipping is available across most locations, subject to courier service availability.

9. Contact for Support

  • For any shipping-related queries or concerns, contact: sch@foxtrotenterprises.net